- Vehicles are said to have radio, smartphone integration, and climate control problems.
- Jaguar Land Rover will roll out new over-the-air software updates to resolve the issues.
- The lawyers representing the plaintiffs could walk away with $795,000.
Jaguar Land Rover has denied claims from a class action lawsuit alleging defects with its InControl Touch Pro and InControl Touch Pro Duo infotainment displays but the carmaker has reached a settlement.
A lawsuit filed against the manufacturer asserts that certain vehicles have problems related to their radios, smartphone integration, heating, and air conditioning. They are also said to suffer from problems related to the rearview camera displays and navigation systems.
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Impacted vehicles include:
2017-2020 Land Rover Range Rover
2017-2020 Land Rover Range Rover Sport
2018-2020 Land Rover Range Rover Velar
2016-2020 Land Rover Range Rover Evoque
2017-2020 Land Rover Discovery
2017-2020 Land Rover Discovery Sport
2018-2020 Jaguar E-Pace
2017-2020 Jaguar F-Pace
2019-2020 Jaguar I-Pace
2018-2020 Jaguar F-Type
2017-2020 Jaguar XE
2016-2020 Jaguar XF
2016-2019 Jaguar XJ
The class action filed against JLR asserts that the company has been unable to resolve the problems and has not introduced effective software updates. Interestingly, buyers and lessees of impacted vehicles won’t be financially compensated through the settlement, and instead, JLR will issue a field service action. Certain vehicles will receive an over-the-air software update, while older models that don’t support OTA updates will be retrofitted with a newer system that does offer support, reports Car Complaints.
Owners of vehicles with the older system will have one year from the date of the settlement to bring their vehicle to a dealership to have the new setup installed.
Jaguar Land Rover will also extend the warranty for the infotainment master controller used for an extra year, regardless of if the original vehicle warranty has expired.
Three plaintiffs who filed the lawsuit, Blake George, Stuart Jolly, and Laszlo Vas, will each receive $5,000. The lawyers representing them are also seeking $795,000 for their work on the case.
