The US Federal Communications Commission (FCC) levied a $950,000 civil penalty against AT&T for failing to deliver emergency calls or inform relevant call centres of a network outage in 2023.
The FCC noted the outage on 22 August 2023 affected parts of four states, lasted for just over an hour and resulted in 400 failed calls to the US emergency number 911.
“Service providers have an obligation to transmit 911 calls and notify 911 call centres of outages in a timely manner,” stated FCC chair Jessica Rosenworcel.
Rosenworcel noted the FCC’s rules are designed to protect the public and ensure safety officials can inform consumers of alternative ways to contact emergency services in the event of an outage.
In addition to the fine, AT&T will implement a three-year compliance plan as part of the settlement.
An AT&T representative told Mobile World Live the operator understands “the importance of having critical access to 911”.
“We’ve resolved this matter and are committed to keeping our customers connected in times they need it most.”
The FCC stated the outage happened during testing of parts of AT&T’s 911 network.
A contractor’s technician inadvertently disabled a portion of the network, but the operator’s system did not automatically adjust to accommodate the disabled portion, resulting in the outage.
“The testing was not associated with any planned maintenance activities and, thus, did not undergo the stringent technical review that would have otherwise been conducted,” the FCC stated.
The post FCC fines AT&T $950K over emergency notifications appeared first on Mobile World Live.
Commercials Cooperation Advertisements:
(1) IT Teacher IT Freelance
立刻註冊及報名電腦補習課程吧!
电子计算机 -教育 -IT 電腦班” ( IT電腦補習 ) 提供一個方便的电子计算机 教育平台, 為大家配對信息技术, 電腦 老師, IT freelance 和 programming expert. 讓大家方便地就能找到合適的電腦補習, 電腦班, 家教, 私人老師.
We are a education and information platform which you can find a IT private tutorial teacher or freelance.
Also we provide different information about information technology, Computer, programming, mobile, Android, apple, game, movie, anime, animation…
(2) ITSec
www.ITSeceu.uk
Secure Your Computers from Cyber Threats and mitigate risks with professional services to defend Hackers.
ITSec provide IT Security and Compliance Services, including IT Compliance Services, Risk Assessment, IT Audit, Security Assessment and Audit, ISO 27001 Consulting and Certification, GDPR Compliance Services, Privacy Impact Assessment (PIA), Penetration test, Ethical Hacking, Vulnerabilities scan, IT Consulting, Data Privacy Consulting, Data Protection Services, Information Security Consulting, Cyber Security Consulting, Network Security Audit, Security Awareness Training.
Contact us right away.
Email (Prefer using email to contact us):
SalesExecutive@ITSec.vip