{"id":105432,"date":"2024-03-17T08:18:55","date_gmt":"2024-03-17T08:18:55","guid":{"rendered":"https:\/\/www.bmwblog.com\/?p=471324"},"modified":"2024-03-17T08:18:55","modified_gmt":"2024-03-17T08:18:55","slug":"bmw-5-series-criticized-on-chinese-tv-show-for-disturbing-gearbox-noises","status":"publish","type":"post","link":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/2024\/03\/17\/bmw-5-series-criticized-on-chinese-tv-show-for-disturbing-gearbox-noises\/","title":{"rendered":"BMW 5 Series Criticized On Chinese TV Show For \u2018Disturbing\u2019 Gearbox Noises"},"content":{"rendered":"

On World\u2019s Consumer Rights Day (March 15), China’s Central Television (CCTV) holds the 315 Gala every year. It\u2019s a two-hour show typically watched by up to one billion people who want to hear about consumer rights infringements. As you would imagine, companies hope they won\u2019t get called out since it hurts their reputation.<\/p>\n

BMW wasn\u2019t so lucky this year since its 5 Series was singled out because owners have reported \u201cdisturbing\u201d noises made by the eight-speed automatic transmission. The model in question is a locally produced 530Li, where the \u201cL\u201d stands for long wheelbase. The problematic sedan carries the \u201cG38\u201d internal codename and was the best-selling 5 Series version<\/a> overall during the luxury model\u2019s previous generation. Even though it was only sold in China, it racked up 950,000 sales, eclipsing the standard-wheelbase 5 Series Sedan (G30) available globally.<\/p>\n

\"\"<\/a><\/p>\n

On the same day the show aired, BMW issued a response on its Weibo<\/em> social media account in China:<\/p>\n

\u201cIn response to the \u2018abnormal noise of the transmission shaft\u2019 problem raised by some BMW 530Li<\/a> users, we have previously conducted technical inspections and confirmed that this phenomenon will not affect driving safety and can be solved through maintenance. BMW will bear all related maintenance costs. We will further carry out technical review and in-depth analysis to give consumers satisfactory answers. We sincerely apologize for any inconvenience this may cause to users<\/p>\n

BMW will continue to adhere to the ‘customer-centric’ purpose, effectively safeguard the rights and interests of consumers, and provide consumers with high-quality services and support.
\nThank you to the media and the public for your supervision and attention!”<\/p>\n

Reuters<\/em> points out BMW was the only large global brand criticized during this year\u2019s 315 Gala.<\/p>\n

The G38 was replaced at the beginning of the year when the BMW Brilliance joint venture in China started production of the G68<\/a> at the Dadong plant in Shenyang. It too has had its wheelbase stretched for greater legroom in the back where passengers can watch content on the 31.3-inch Theatre Screen inherited from the 7 Series flagship.<\/p>\n

Source: Reuters<\/a>, Bloomberg<\/a>, BMW \/ Weibo<\/a><\/p>\n

First published by https:\/\/www.bmwblog.com<\/p>\n\n

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\"\"<\/div>\n

On World\u2019s Consumer Rights Day (March 15), China\u2019s Central Television (CCTV) holds the 315 Gala every year. It\u2019s a two-hour show typically watched by up to one billion people who want to hear about consumer…<\/p>\n

First published by 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