{"id":41436,"date":"2023-11-09T12:49:51","date_gmt":"2023-11-09T12:49:51","guid":{"rendered":"https:\/\/www.purosautos.com\/?p=61470"},"modified":"2023-11-09T12:49:51","modified_gmt":"2023-11-09T12:49:51","slug":"ee-uu-j-d-power-dio-la-nueva-encuesta-de-satisfaccion-al-cliente-y-sus-gustos-con-los-concesionarios-de-automoviles","status":"publish","type":"post","link":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/2023\/11\/09\/ee-uu-j-d-power-dio-la-nueva-encuesta-de-satisfaccion-al-cliente-y-sus-gustos-con-los-concesionarios-de-automoviles\/","title":{"rendered":"EE.UU. J.D. Power dio la nueva encuesta de satisfacci\u00f3n al cliente y sus gustos con los concesionarios de autom\u00f3viles"},"content":{"rendered":"

\"\"<\/p>\n

Se encuesta a los propietarios de autom\u00f3viles sobre si les gustan sus autom\u00f3viles cuando son nuevos, cu\u00e1nto les gustan cuando son viejos, si les gustan los motores y qu\u00e9 tan seguros son. Una nueva encuesta de satisfacci\u00f3n de J.D. Power muestra si a la gente le gustan sus concesionarios de autom\u00f3viles.<\/p>\n

El estudio del \u00edndice de satisfacci\u00f3n de ventas de EE. UU. de 2023 de J.D. Power analiz\u00f3 si los compradores pagaron el precio minorista sugerido por el fabricante; si a los compradores les gustaron los precios y la experiencia del vendedor; y si los vendedores respondieron f\u00e1cilmente a las preguntas clave.<\/p>\n

Tambi\u00e9n incluy\u00f3 el proceso de entrega, la elaboraci\u00f3n del trato, la finalizaci\u00f3n del papeleo y las instalaciones del concesionario.<\/strong><\/em><\/p>\n

La encuesta de satisfacci\u00f3n de los concesionarios de autom\u00f3viles se bas\u00f3 en cuestionarios entregados a 37,234 compradores que compraron o alquilaron su veh\u00edculo nuevo entre marzo y mayo de 2023.<\/p>\n

Chris Sutton, vicepresidente de venta minorista de autom\u00f3viles en J.D. Power, dijo: \u00abLa mejora del nivel de inventario de veh\u00edculos y el alivio de la presi\u00f3n alcista sobre los precios son los factores que impulsan la satisfacci\u00f3n de las ventas nuevamente en una direcci\u00f3n positiva\u00bb. Los problemas de la cadena de suministro, que hab\u00edan elevado los precios y la disponibilidad, son cosa del pasado.<\/p>\n

Las puntuaciones se dividieron en dos categor\u00edas: coches de lujo y coches de mercado masivo. En una escala de 10 a 100, la puntuaci\u00f3n media para los coches de lujo fue 815. La puntuaci\u00f3n media en la categor\u00eda de mercado masivo fue 790.<\/p>\n

En la cima de la lista de lujo estaba Porsche con una puntuaci\u00f3n de 840. Buick encabez\u00f3 la lista del mercado masivo con 790. Al final de la lista de lujo estaba Genesis con una puntuaci\u00f3n de 756.<\/p>\n

Calificaciones del mercado masivo:<\/strong><\/p>\n

Estas son las calificaciones de todos los autom\u00f3viles del mercado masivo en la encuesta de satisfacci\u00f3n de J.D. Power:<\/p>\n

Buick (824)
\nGMC (821)
\nChevrolet (812)
\nMitsubishi (812)
\nSubaru (808)
\nJeep (805)
\nEsquivar (802)
\nMini (802)
\nNissan (799)
\nVado (794)
\nMazda (793)
\nCarnero (792)
\nVolkswagen (772)
\nHyundai (779)
\nChrysler (773)
\nToyota (773)
\nHonda (771)
\nKia (766)<\/p>\n\n

Commercials Cooperation Advertisements:<\/b><\/h2>\r\n


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\"\"Se encuesta a los propietarios de autom\u00f3viles sobre si les gustan sus autom\u00f3viles cuando son nuevos, cu\u00e1nto les gustan cuando son viejos, si les gustan los motores y qu\u00e9 tan seguros son. Una nueva encuesta de satisfacci\u00f3n de J.D. Power muestra si a la gente le gustan sus concesionarios de autom\u00f3viles. El estudio del \u00edndice 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