{"id":47326,"date":"2023-11-19T01:04:00","date_gmt":"2023-11-19T01:04:00","guid":{"rendered":"https:\/\/www.carscoops.com\/?p=2867827"},"modified":"2023-11-19T01:04:00","modified_gmt":"2023-11-19T01:04:00","slug":"family-sues-vw-after-its-car-net-service-refused-to-help-police-track-abducted-child","status":"publish","type":"post","link":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/2023\/11\/19\/family-sues-vw-after-its-car-net-service-refused-to-help-police-track-abducted-child\/","title":{"rendered":"Family Sues VW After Its Car-Net Service Refused To Help Police Track Abducted Child"},"content":{"rendered":"<div><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-1024x576.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" loading=\"lazy\" style=\"margin-bottom: 15px;\" srcset=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-1024x576.jpg 1024w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-400x225.jpg 400w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-768x432.jpg 768w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-1536x864.jpg 1536w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<p><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\"><br \/>\n<html><body><\/p>\n<p>Months after a terrifying ordeal surrounding an abducted child, a stolen car, and a remote service that wouldn&rsquo;t help, a family is suing <a href=\"https:\/\/www.carscoops.com\/tag\/vw\/\">Volkswagen<\/a>. It alleges that the company was negligent and intentionally inflicted emotional distress on the family. The facts of the case and the resulting reaction from VW don&rsquo;t paint a rosy picture.<\/p>\n<p><!--  [Mobile]med_rect_atf --><\/p>\n<div data-pw-mobi=\"med_rect_atf\" id=\"pwMobiMedRectAtf\"><\/div>\n<p><script type=\"text\/javascript\">\n  window.ramp.que.push(function () {\n      window.ramp.addTag(\"pwMobiMedRectAtf\");\n  })\n<\/script><\/p>\n<p>In March, criminals<a href=\"https:\/\/www.carscoops.com\/2023\/02\/vws-car-net-refused-to-help-detective-tracking-abducted-child-until-activation-fee-paid\/\"> stole a Volkswagen Atlas SUV<\/a> from Taylor Shepherd. What they evidently didn&rsquo;t realize at the moment was that they were taking it while her two-year-old son, Isaiah, was still strapped into the back seat. Shepherd had just taken one of her children in the house and was returning for little Isaiah. Despite being pregnant with her third child, she attempted to fight off the criminals but failed.<\/p>\n<p>She called <a href=\"https:\/\/www.carscoops.com\/tag\/police\/\">police<\/a> and authorities then contacted Car-Net, the <a href=\"https:\/\/www.carscoops.com\/tag\/subscription\/\">subscription<\/a> service provider VW uses to do all sorts of things remotely, including tracking vehicles. The service declined to assist the detective in question because Shepherd had allowed the tracking service to lapse. Not until the detective paid a $150 fee to reinstate the service did the folks at Car-Net help out.<\/p>\n<div class='in-asd-content'>\n<h6>advertisement scroll to continue<\/h6>\n<div data-pw-desk='med_rect_atf' id='pwDeskMedRectAtf'><\/div>\n<p><script type='text\/javascript'>\n  window.ramp.que.push(function () {\n      window.ramp.addTag('pwDeskMedRectAtf');\n  })\n<\/script>\n<\/div>\n<p><!--  [Mobile]med_rect_btf --><\/p>\n<div data-pw-mobi=\"med_rect_btf\" id=\"pwMobiMedRectBtf1\"><\/div>\n<p><script type=\"text\/javascript\">\n  window.ramp.que.push(function () {\n      window.ramp.addTag(\"pwMobiMedRectBtf1\");\n  })\n<\/script><\/p>\n<p><strong>Read: <a href=\"https:\/\/www.carscoops.com\/2023\/11\/volkswagen-has-to-recall-24000-id-4s-because-their-roller-sunshades-are-too-flammable\/\">VW Has To Recall 24,000 ID.4s Because Their Sunshades Are&hellip; Too Flammable?<\/a><\/strong><\/p>\n<p>        <a href=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1.jpg\" data-type=\"inarticle-image-block\"> <\/p>\n<figure class=\"wp-block-image size-large\">\n                <picture><source type=\"image\/webp\" srcset=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/webp\/2023\/02\/VW-Car-Net_1.webp 2000w, https:\/\/www.carscoops.com\/wp-content\/uploads\/webp\/2023\/02\/VW-Car-Net_1-400x267.webp 400w, https:\/\/www.carscoops.com\/wp-content\/uploads\/webp\/2023\/02\/VW-Car-Net_1-1024x682.webp 1024w, https:\/\/www.carscoops.com\/wp-content\/uploads\/webp\/2023\/02\/VW-Car-Net_1-768x512.webp 768w, https:\/\/www.carscoops.com\/wp-content\/uploads\/webp\/2023\/02\/VW-Car-Net_1-1536x1024.webp 1536w\" sizes=\"(max-width: 1920px) 100vw, (max-width: 1535px) 100vw, (max-width: 1024px) 100vw, (max-width: 768px) 1000px, (max-width: 300px) 600px, (max-width: 200px) 200px\"><\/source><img decoding=\"async\" class=\"lazy \" src=\"\" srcset=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1.jpg 2000w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1-400x267.jpg 400w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1-1024x682.jpg 1024w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1-768x512.jpg 768w, https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, (max-width: 1535px) 100vw, (max-width: 1024px) 100vw, (max-width: 768px) 1000px, (max-width: 300px) 600px, (max-width: 200px) 200px\" alt=\" Family Sues VW After Its Car-Net Service Refused To Help Police Track Abducted Child\" data-src=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/02\/VW-Car-Net_1-1024x682.jpg\" data-type=\"inarticle-image\">\n                <\/picture>\n            <\/figure>\n<p>        <\/a>  <\/p>\n<p>Thankfully, by then, the criminals had abandoned the child who was unharmed and immediately picked up by a bystander. Now, the family is suing the automaker and Verizon, the parent company of Car-Net, for negligence and intentionally inflicted emotional distress. They tell the <a href=\"https:\/\/www.washingtonpost.com\/nation\/2023\/11\/17\/volkswagen-lawsuit-gps-carjacking-illinois\/\"  rel=\"noreferrer noopener\">Washington Post<\/a> that VW never contacted them directly about the issue. The details about exactly what the family is seeking are unknown.<\/p>\n<p>In a video posted to YouTube in March, VW&rsquo;s Senior VP of Customer Experience and Brand Marketing, Rachael Zaluzec, said that the company would extend its complimentary Car-Net service to five years. Of course, it also made sure to include a slew of fine print defining that for some cars the &ldquo;safe &amp; secure plan does not include anti-theft alerts or stolen vehicle location services.&rdquo; <\/p>\n<div id=\"taboola-mid-article\"><\/div>\n<p><script type=\"text\/javascript\">\n  window._taboola = window._taboola || [];\n  _taboola.push({\n    mode: 'thumbnails-a-mid',\n    container: 'taboola-mid-article',\n    placement: 'Mid Article',\n    target_type: 'mix'\n  });\n<\/script><\/p>\n<p>Thankfully, Zaluzec reassured VW buyers that it&rsquo;s working &ldquo;to ensure a process breach like this never happens again.&rdquo; It did not however express exactly what that process breach was or how that work would ensure that this doesn&rsquo;t happen again. In fact, it also didn&rsquo;t address how it would treat customers who own a Volkswagen product that&rsquo;s more than five years old. Perhaps we&rsquo;ll just have to wait for that to happen to find out if it&rsquo;ll need a cool $150 before it does the right thing.&nbsp;<\/p>\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Volkswagen is dedicated to supporting you and your families\" width=\"500\" height=\"281\" src=\"\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen class=\"lazy\" data-src=\"https:\/\/www.youtube.com\/embed\/S2TsN3nh5Xk?feature=oembed\" onload=\"resizeIframe(this,this.parentElement);\"><\/iframe>\n<\/div>\n<\/figure>\n<p><\/body><\/html><\/p>\n\n<h2><b>Commercials Cooperation Advertisements:<\/b><\/h2>\r\n<p><br>(1) IT Teacher IT Freelance<br> <\/p>\r\n<a href=https:\/\/itteacheritfreelance.hk\/wordpress><img src=http:\/\/gamefootballmobileanimeiphone.com\/wp-content\/uploads\/2023\/09\/ITTeacherITFreelance-Website.png alt=IT\u96fb\u8166\u88dc\u7fd2 java\u88dc\u7fd2 \u70ba\u5927\u5bb6\u914d\u5c0d\u96fb\u8166\u88dc\u7fd2,IT freelance, \u79c1\u4eba\u8001\u5e2b, PHP\u88dc\u7fd2,CSS\u88dc\u7fd2,XML,Java\u88dc\u7fd2,MySQL\u88dc\u7fd2,graphic design\u88dc\u7fd2,\u4e2d\u5c0f\u5b78ICT\u88dc\u7fd2,\u4e00\u5c0d\u4e00\u79c1\u4eba\u88dc\u7fd2\u548cFreelance\u81ea\u7531\u5de5\u4f5c\u914d\u5c0d\u3002\/><\/a><p><a href=https:\/\/itteacheritfreelance.hk\/wordpress\/index.php\/findteacher>\u7acb\u523b\u8a3b\u518a\u53ca\u5831\u540d\u96fb\u8166\u88dc\u7fd2\u8ab2\u7a0b\u5427! <\/a><br>\r\n\r\n\u7535\u5b50\u8ba1\u7b97\u673a -\u6559\u80b2 -IT \u96fb\u8166\u73ed\u201d ( IT\u96fb\u8166\u88dc\u7fd2 ) \u63d0\u4f9b\u4e00\u500b\u65b9\u4fbf\u7684\u7535\u5b50\u8ba1\u7b97\u673a \u6559\u80b2\u5e73\u53f0, \u70ba\u5927\u5bb6\u914d\u5c0d\u4fe1\u606f\u6280\u672f, \u96fb\u8166 \u8001\u5e2b, IT freelance \u548c programming expert. \u8b93\u5927\u5bb6\u65b9\u4fbf\u5730\u5c31\u80fd\u627e\u5230\u5408\u9069\u7684\u96fb\u8166\u88dc\u7fd2, \u96fb\u8166\u73ed, \u5bb6\u6559, \u79c1\u4eba\u8001\u5e2b.  <br>\r\n\r\nWe are a education and information platform which you can find a IT private tutorial teacher or freelance. <br>\r\n\r\nAlso we provide different information about information technology, Computer, programming, mobile, Android, apple, game, movie, anime, animation\u2026 \r\n<\/p>\n<p><br>(2) ITSec<br> <\/p><a href=https:\/\/itsec.vip><img src=http:\/\/gamefootballmobileanimeiphone.com\/wp-content\/uploads\/2023\/09\/ITSec-Main-Promotion-Image.png alt= https:\/\/itsec.vip\/\r\nSecure Your Computers from Cyber Threats and mitigate risks with professional services to defend Hackers.  \r\nITSec provide IT Security and Compliance Services, including IT Compliance Services, Risk Assessment, IT Audit, Security Assessment and Audit, ISO 27001 Consulting and Certification, GDPR Compliance Services, Privacy Impact Assessment (PIA), Penetration test, Ethical Hacking, Vulnerabilities scan, IT Consulting, Data Privacy Consulting, Data Protection Services, Information Security Consulting, Cyber Security Consulting, Network Security Audit, Security Awareness Training.\/><\/a> \r\n<br><br> \r\n<p><a href=https:\/\/itsec.vip>www.ITSec.vip<\/a> <br> <br> \r\n<p><a href=https:\/\/sraa.com.hk>www.Sraa.com.hk<\/a> <br> <br> \r\n<p><a href=https:\/\/itsec.hk>www.ITSec.hk<\/a> <br> <br> \r\n<p><a href=https:\/\/penetrationtest.hk>www.Penetrationtest.hk<\/a> <br> <br> \r\n<p><a href=https:\/\/itseceu.uk>www.ITSeceu.uk<\/a> <br> <br> \r\nSecure Your Computers from Cyber Threats and mitigate risks with professional services to defend Hackers. <br><br>\r\nITSec provide IT Security and Compliance Services, including IT Compliance Services, Risk Assessment, IT Audit, Security Assessment and Audit, ISO 27001 Consulting and Certification, GDPR Compliance Services, Privacy Impact Assessment (PIA), Penetration test, Ethical Hacking, Vulnerabilities scan, IT Consulting, Data Privacy Consulting, Data Protection Services, Information Security Consulting, Cyber Security Consulting, Network Security Audit, Security Awareness Training. \r\n<br><br>Contact us right away. <br><br>Email (Prefer using email to contact us): <br>SalesExecutive@ITSec.vip<\/p>","protected":false},"excerpt":{"rendered":"<div><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.carscoops.com\/wp-content\/uploads\/2023\/11\/VW-Car-Net-768x432-1-1024x576.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" loading=\"lazy\"><\/div>\n<p>Volkswagen&#8217;s Car-Net reps wouldn&#8217;t provide any information until someone paid them $150 to reinstate service<\/p>\n","protected":false},"author":413,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"categories":[3267,6165],"tags":[61,122,127,129,124,128,125,132,131,133,126,130,123,66,94,88,97,56,64,65,60,3344,3351,3357,3360,3335,3340,3362,112,3353,40,75,95,3350,3352,3356,3343,3359,3339,3345,3334,3341,104,3354,33,120,3358,3349,3337,3348,105,101,98,115,30,29,41,86,3342,3361,70,69,68,72,71,26,118,108,87,3355,46,55,48,52,54,51,50,83,3338,62,58,57,3336,109,35,3346,59,63,85,79,82,96,80,27,81,114,44,42,43,45,38,39,110,117,100,111,116,3300,73,89,90,92,91,93,84,78,37,102,34,36,77,67,74,99,113,3347,119,28,121,32,47,49,53,103,31,76],"class_list":["post-47326","post","type-post","status-publish","format-standard","hentry","category-car-or-automobile","category-news","tag-airpods","tag-anime","tag-anime-characters","tag-anime-cosplay","tag-anime-edits","tag-anime-merchandise","tag-anime-movies","tag-anime-news","tag-anime-recommendations","tag-anime-reviews","tag-anime-series","tag-anime-streaming","tag-animes","tag-app-store","tag-app-store-samsung","tag-appgallery","tag-appgallery-oneplus","tag-apple","tag-apple-music","tag-apple-tv","tag-apple-watch","tag-auto-financing-guide","tag-automobile-industry-news","tag-automobile-laws-and-regulations","tag-automobile-shows-and-expos","tag-automobile-specifications","tag-automobile-technology","tag-autonomous-vehicles","tag-bbc-sport","tag-best-cars-for-long-drives","tag-best-mobile-games","tag-bixby","tag-bixby-xiaomi","tag-car-accessories","tag-car-comparison","tag-car-customization-ideas","tag-car-insurance-advice","tag-car-interior-design-ideas","tag-car-maintenance-tips","tag-car-resale-value","tag-car-reviews","tag-car-safety-features","tag-champions-league","tag-city-cars","tag-cyberpunk","tag-cyberpunk-2077","tag-driving-tips-and-tricks","tag-eco-friendly-cars","tag-electric-vehicles","tag-family-cars","tag-fantasy-football","tag-fifa","tag-football","tag-formula-1","tag-fortnite","tag-free-fire","tag-free-mobile-games","tag-freebuds-pro","tag-fuel-efficiency-tips","tag-future-of-automobiles","tag-galaxy-a52","tag-galaxy-note-20","tag-galaxy-s21","tag-galaxy-watch-4","tag-galaxy-z-fold-3","tag-game","tag-games","tag-golf","tag-harmonyos","tag-highway-cars","tag-how-to-backup-iphone","tag-how-to-factory-reset-iphone","tag-how-to-reset-iphone","tag-how-to-restore-iphone","tag-how-to-unlock-iphone","tag-how-to-unlock-iphone-5","tag-how-to-unlock-iphone-6","tag-huawei","tag-hybrid-cars","tag-ios","tag-ipad","tag-iphone","tag-latest-car-models","tag-live-soccer","tag-lol","tag-luxury-cars","tag-macbook","tag-macos","tag-mate-40-pro","tag-mi-11-lite","tag-mi-home-security-camera-basic-1080p","tag-mi-home-security-camera-basic-1080p-huawei","tag-mi-smart-band-6","tag-minecraft","tag-miui","tag-mlb-scores","tag-mobile-game-design","tag-mobile-game-development","tag-mobile-game-marketing","tag-mobile-game-monetization","tag-mobile-games","tag-mobile-gaming","tag-nba-scores","tag-nba-standings","tag-nfl","tag-nfl-scores","tag-nhl-scores","tag-off-road-vehicles","tag-one-ui","tag-oneplus","tag-oneplus-9-pro","tag-oneplus-buds-pro","tag-oneplus-nord-ce-5g","tag-oxygenos","tag-p40-pro-plus","tag-poco-x3-pro","tag-pokemon","tag-premier-league","tag-pubg","tag-pubg-mobile","tag-redmi-note-10-pro","tag-samsung","tag-samsung-pay","tag-soccer","tag-sports","tag-sports-cars","tag-steam","tag-steeam","tag-top-10-anime","tag-valorant","tag-when-do-the-iphone-7-come-out","tag-when-does-the-iphone-7-come-out","tag-when-is-the-iphone-7-coming-out","tag-world-cup","tag-xbox-series-x","tag-xiaomi"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts\/47326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/users\/413"}],"replies":[{"embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/comments?post=47326"}],"version-history":[{"count":1,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts\/47326\/revisions"}],"predecessor-version":[{"id":47327,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts\/47326\/revisions\/47327"}],"wp:attachm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