{"id":57253,"date":"2023-12-06T09:28:03","date_gmt":"2023-12-06T09:28:03","guid":{"rendered":"https:\/\/www.mobileworldlive.com\/?p=389886"},"modified":"2023-12-06T09:28:03","modified_gmt":"2023-12-06T09:28:03","slug":"telstra-penalised-for-continued-overcharging","status":"publish","type":"post","link":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/2023\/12\/06\/telstra-penalised-for-continued-overcharging\/","title":{"rendered":"Telstra penalised for continued overcharging"},"content":{"rendered":"<p>Telstra was fined AUD3 million ($2 million) by Australia&#8217;s communications watchdog after an investigation found the operator charged customers for inactive internet services over an 11-year period.<\/p>\n<p>In a statement, the Australian Communications and Media Authority noted Telstra also refunded AUD17.7 million to subscribers, with an additional AUD3.4 million to be credited to customers by the year-end.<\/p>\n<p>ACMA found 6,532 customers, mostly small businesses, were overcharged by an average of AUD2,600 between April 2012 and August 2023.<\/p>\n<p>The regulator&#8217;s chair Nerida O\u2019Loughlin noted ACMA lost patience with Telstra after a series of significant billing errors. <\/p>\n<p>\u201cTelstra has a history of incorrectly billing customers and it\u2019s just not good enough.&#8221;<\/p>\n<p>ACMA stated Telstra attributed the billing issues to not following the required steps to deactivate its ADSL internet service and had implemented measures in its systems to address the issue, including monthly monitoring and confirmation a service is being used before billing. <\/p>\n<p>It has also agreed to report to ACMA about the effectiveness of the controls in six months.<\/p>\n<div class=\" w-full sm:w-1\/2 float-left mr-8 not-prose bg-mwl-off-white p-8 my-6 clear-both\">\n<h4 class=\"heading-2xl mb-4 border-b-4 border-mwl-ui pb-1 !text-mwl-ui\">\n        Related Articles<br \/>\n    <\/h4>\n<div class=\"flex flex-col !text-mwl-ui\">\n<article class=\"post relative w-full\"\n    id=\"post-344931\"><\/p>\n<div class=\"card flex flex-col justify-center border-b border-mwl-off-white pb-3 dark:border-mwl-ui-800 \">\n<div class=\"gap-2 \">\n<p>            <a href=\"https:\/\/www.mobileworldlive.com\/asia-pacific\/\"\n            \n            class=\"inline-flex\"\n            aria-label=\"View more content on Asia Pacific\"><br \/>\n            <span class=\"inline-flex w-fit text-xs uppercase border-b font-medium  mr-1 tracking-wider border-mwl-red   !text-mwl-ui !black\">Asia Pacific<\/span><br \/>\n        <\/a><\/p>\n<p>            <a href=\"https:\/\/www.mobileworldlive.com\/operators\/\"\n            \n            class=\"inline-flex\"\n            aria-label=\"View more content on Operators\"><br \/>\n            <span class=\"inline-flex w-fit text-xs uppercase border-b font-medium  mr-1 tracking-wider border-mwl-red   !text-mwl-ui !black\">Operators<\/span><br \/>\n        <\/a><\/p>\n<p>            <a href=\"https:\/\/www.mobileworldlive.com\/telstra\/\"\n            \n            class=\"inline-flex\"\n            aria-label=\"View more content on Telstra\"><br \/>\n            <span class=\"inline-flex w-fit text-xs uppercase border-b font-medium  mr-1 tracking-wider border-mwl-red   !text-mwl-ui !black\">Telstra<\/span><br \/>\n        <\/a>\n                                        <\/div>\n<p>        <a href=\"https:\/\/www.mobileworldlive.com\/telstra\/telstra-fined-for-overcharging-users\/\"\n            \n            class=\"mt-3 block\"\n            aria-label=\"Read more about Telstra fined for overcharging users\"><\/p>\n<h3 class=\"heading-xl cardHeadline inline\n!text-mwl-ui\"><br \/>\n                Telstra fined for overcharging users<br \/>\n            <\/h3>\n<p>        <\/a><\/p>\n<div class=\"mt-2\">\n<div class=\"mr-2 inline-flex text-xs font-medium uppercase   !text-mwl-ui\">\n        <a href=\"https:\/\/www.mobileworldlive.com\/author\/jwaring\/\"\n            \n            aria-label=\"View more posts written by Joseph Waring\"><br \/>\n            By Joseph Waring<br \/>\n        <\/a>\n    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article><\/div>\n<\/div>\n<p>\u201cTelstra is a major player in the Australian telco sector, and it needs to continue to prioritise its billing compliance and get its systems in order,\u201d O\u2019Loughlin added.<\/p>\n<p>ACMA fined Telstra more than AUD500,000 in April 2022 over a failure to comply with billing accuracy obligations.<\/p>\n<p>The post <a href=\"https:\/\/www.mobileworldlive.com\/telstra\/telstra-penalised-for-continued-overcharging\/\">Telstra penalised for continued overcharging<\/a> appeared first on <a href=\"https:\/\/www.mobileworldlive.com\/\">Mobile World Live<\/a>.<\/p>\n\n<h2><b>Commercials Cooperation Advertisements:<\/b><\/h2>\r\n<p><br>(1) IT Teacher IT Freelance<br> <\/p>\r\n<a href=https:\/\/itteacheritfreelance.hk\/wordpress><img 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expert. \u8b93\u5927\u5bb6\u65b9\u4fbf\u5730\u5c31\u80fd\u627e\u5230\u5408\u9069\u7684\u96fb\u8166\u88dc\u7fd2, \u96fb\u8166\u73ed, \u5bb6\u6559, \u79c1\u4eba\u8001\u5e2b.  <br>\r\n\r\nWe are a education and information platform which you can find a IT private tutorial teacher or freelance. <br>\r\n\r\nAlso we provide different information about information technology, Computer, programming, mobile, Android, apple, game, movie, anime, animation\u2026 \r\n<\/p>\n<p><br>(2) ITSec<br> <\/p><a href=https:\/\/itsec.vip><img src=http:\/\/gamefootballmobileanimeiphone.com\/wp-content\/uploads\/2023\/09\/ITSec-Main-Promotion-Image.png alt= https:\/\/itsec.vip\/\r\nSecure Your Computers from Cyber Threats and mitigate risks with professional services to defend Hackers.  \r\nITSec provide IT Security and Compliance Services, including IT Compliance Services, Risk Assessment, IT Audit, Security Assessment and Audit, ISO 27001 Consulting and Certification, GDPR Compliance Services, Privacy Impact 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Live<\/a>.<\/p>\n","protected":false},"author":127,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"categories":[22],"tags":[61,122,127,129,124,128,125,132,131,133,126,130,123,66,94,88,97,56,64,65,60,112,40,75,95,104,33,120,105,101,98,115,30,29,41,86,70,69,68,72,71,26,118,108,87,46,55,48,52,54,51,50,83,62,58,57,109,35,59,63,85,79,82,96,80,27,81,114,44,42,43,45,38,39,110,117,100,111,116,73,89,90,92,91,93,84,78,37,102,34,36,77,67,74,99,113,119,28,121,32,47,49,53,103,31,76],"class_list":["post-57253","post","type-post","status-publish","format-standard","hentry","category-mobile","tag-airpods","tag-anime","tag-anime-characters","tag-anime-cosplay","tag-anime-edits","tag-anime-merchandise","tag-anime-movies","tag-anime-news","tag-anime-recommendations","tag-anime-reviews","tag-anime-series","tag-anime-streaming","tag-animes","tag-app-store","tag-app-store-samsung","tag-appgallery","tag-appgallery-oneplus","tag-apple","tag-apple-music","tag-apple-tv","tag-apple-watch","tag-bbc-sport","tag-best-mobile-games","tag-bixby","tag-bixby-xiaomi","tag-champions-league","tag-cyberpunk","tag-cyberpunk-2077","tag-fantasy-football","tag-fifa","tag-football","tag-formula-1","tag-fortnite","tag-free-fire","tag-free-mobile-games","tag-freebuds-pro","tag-galaxy-a52","tag-galaxy-note-20","tag-galaxy-s21","tag-galaxy-watch-4","tag-galaxy-z-fold-3","tag-game","tag-games","tag-golf","tag-harmonyos","tag-how-to-backup-iphone","tag-how-to-factory-reset-iphone","tag-how-to-reset-iphone","tag-how-to-restore-iphone","tag-how-to-unlock-iphone","tag-how-to-unlock-iphone-5","tag-how-to-unlock-iphone-6","tag-huawei","tag-ios","tag-ipad","tag-iphone","tag-live-soccer","tag-lol","tag-macbook","tag-macos","tag-mate-40-pro","tag-mi-11-lite","tag-mi-home-security-camera-basic-1080p","tag-mi-home-security-camera-basic-1080p-huawei","tag-mi-smart-band-6","tag-minecraft","tag-miui","tag-mlb-scores","tag-mobile-game-design","tag-mobile-game-development","tag-mobile-game-marketing","tag-mobile-game-monetization","tag-mobile-games","tag-mobile-gaming","tag-nba-scores","tag-nba-standings","tag-nfl","tag-nfl-scores","tag-nhl-scores","tag-one-ui","tag-oneplus","tag-oneplus-9-pro","tag-oneplus-buds-pro","tag-oneplus-nord-ce-5g","tag-oxygenos","tag-p40-pro-plus","tag-poco-x3-pro","tag-pokemon","tag-premier-league","tag-pubg","tag-pubg-mobile","tag-redmi-note-10-pro","tag-samsung","tag-samsung-pay","tag-soccer","tag-sports","tag-steam","tag-steeam","tag-top-10-anime","tag-valorant","tag-when-do-the-iphone-7-come-out","tag-when-does-the-iphone-7-come-out","tag-when-is-the-iphone-7-coming-out","tag-world-cup","tag-xbox-series-x","tag-xiaomi"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts\/57253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/users\/127"}],"replies":[{"embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/comments?post=57253"}],"version-history":[{"count":0,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/posts\/57253\/revisions"}],"wp:attachment":[{"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/media?parent=57253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/categories?post=57253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gamefootballmobileanimeiphone.com\/index.php\/wp-json\/wp\/v2\/tags?post=57253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}